Thank you for visiting and ordering at Textured Concept Foods Pty Ltd. The following information sets out the terms and conditions that constitute our Shipping Policy.
An email confirmation is sent to your email address after placing your order. Please keep this email as evidence of your purchase.
Processing time refers to the time it takes for us to prepare your order for shipping. After your payment is authorised and verified, all orders are processed within 7 days. We will contact you for any reason if there are delays.
Domestic Only: Textured Concept Foods does not ship internationally at this time. We ship domestic only – anywhere in Australia.
We endeavour to get your order to you as soon as possible. Once your order has been placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of order. Estimated arrival dates are not guaranteed. Weather delays and unforeseen circumstances may impact delivery time. Unless there are exceptional circumstances, we make every effort to fulfill your order.
We use a third party delivery company to ship our products. Use the postcode delivery checker on our website before making your order.
Standard shipping to select Melbourne metro postcodes – $20.00.
Standard shipping to select Melbourne regional postcodes – $35.00.
Standard shipping to select Sydney metro postcodes – $20.00.
Standard shipping to select Sydney regional postcodes – $35.00.